Email: | Phone: 240-389-0857

Jennifer Croft

Diversity Program Manager

Company: U.S. Office of Personnel Management (OPM), Office of Diversity, Equity, Inclusion, and Accessibility (ODEIA)


Jennifer Croft is a Diversity Program Manager at the Office of Diversity, Equity, Inclusion, and Accessibility (ODEIA) within OPM. In this position, her role is to advise OPM and federal agency leaders on the implementation of Executive Order 14035 on DEIA in the Federal Government; recommending concrete strategies and best practices to recruit, hire, include, develop, retain, engage, and motivate a diverse, results-oriented, high-performing workforce. As a member of the ODEIA team, Jennifer helps to
support the Chief Diversity Officers’ Executive Council, the Interagency Disability Senior Leadership Networking Group, and the Federal Exchange on Employment and Disability (FEED). Throughout her career, Jennifer has been frequently called upon to provide subject matter expertise on data-driven recruitment, hiring, and retention strategies to strengthen and support employment of people with disabilities as well as other underserved communities. She most recently held the position of Branch Chief for Strategic Diversity and Inclusion at the National Institutes of Health (NIH) where she led a team that conducted recurring assessments of agency and subcomponent DEIA strategic plans and then compiled those plans annually in NIH’s Management Directive 715 (MD-715) Report. Jennifer has a wide range of experience in the EEO as well as HR spaces, having held roles as a Targeted Recruitment Program Manager at NOAA; Senior Disability Policy Advisor for the Department of Commerce; Civil
Rights Specialist, Management Officer, and EEO Specialist at the FDA, which included work developing reasonable accommodation and Section 508 related policies. She began her federal career as a staff sign language interpreter at the FDA and prior to that was self-employed as a freelancing sign language interpreter specializing in university, religious, and medical settings. Jennifer has a Master’s degree in Public Leadership with a specialization in Multi-Sector Management focused on the roles and
responsibilities of the public, private, and social sectors of society from the George Washington University, and an undergraduate degree in Psychology from the University of Maryland.

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